United States Postal Service

Always great customer service whether we are in the post office or the mail carrier comes in our office! Keep up the great work :)

There I was, waiting to send a package that was already late and was waiting for the buyer from Marketplace to place the order for a second time as it had canceled. I teach school starting at 7:30 and then teach private music lesson usually until 5:30 or 6. Neither are really the kind of job i can duck out of for a few minutes to go to the post office. Today i happened to have a music lesson cancel, so I ran to the post office. Just as the buyer re-ordered, it turned 5:00. I was messaging with the buyer saying I was at the post office ready to send it. As I walked up to Jose’s window the woman he was working with said, sorry we’re closed, you’ll have to come back tomorrow. We open at 8. Jose said nothing, just stood there patiently waiting as I found the address. I said to her, I’ll be at work at 8 and work until 6:00. Her answer, “well you’ll have to come back, just sayin’. We’re closed”. I answered with “I was just hoping you could help me out. This package is already late. Her “sigh”. Jose was AWESOME and took the extra few minutes to help me out as she continued to walk around sighing and grumbling. So why the 5 stars? Because Jose is what she would probably call a pushover and what I call an exemplary human being who knows that by spending just that 6 minutes (I walked out the door at 5:07), he was making my day. I’ve known Jose for many years and it is his nature to be kind and I know that will bless his life. Jose, thank you. Female coworker...all I can say is...Karma.

Normally don’t do reviews but this post office just doesn’t have welcoming employees. Their staff is rude and don’t process packages good. Should of stuck with Bellevue’s post office instead!

m y package wasn't there

This place is the worst. They are always rude and there is always a long line. Maybe they should hire more employees for the holidays. Then maybe they can get my packages out in time!