United States Postal Service

This particular package was mailed to me priority mail on Oct 8 and received on the 16th. The value worth is $30 the insurance it’s $100. Written all over the package live animal. This box was abused smashed torn crumbled. Even the delivery driver said it went through a lot. Took pictures of outside and inside a box. Filed a claim the next day including 8 pictures of the priority box showing in large print Live animal. Accounts payable branch replied with the letter to submit the evidence to a post office for inspection. I did just that. Making a copy and taping it to the outside of the box. The Post Office on Kingsley in Orange Park Florida excepted the box without any hesitation. But yet 3 days later it showed up on my doorstep not even opened stating return. I then called the headquarters in Washington DC. Spoke with a gentleman (withheld) Whom stated; The post office should had filled out a form #2856 and should of handed me a damage receipt #3831. I stated this was not my first time. I have a case open still from July. And another from April they just closed. I stated Evidence, pictures and letters are being rejected because they were not aware of what you just stated. I asked DC if he was going to make a note in my file. He stated “Gave the customer information on his next step.” I asked “nothing else”? DC stated “that is your next step. Do not mail it. If there isn’t anything else have a good day goodbye.”

I’ve walked down here on more than one occasion snd found the place to be closed during normal business hours. After knocking and waiting outside only to find out no on is going to open, I’ve ended up at the main post office. If the Post Office isn’t going to open these door, then scuttle this branch altogether, it is a waste of taxpayers money.

I have not received my STL Post Dispatch newspaper on time since December 8th. I’ve called my local post office 3 times and the Post Dispatch dozens of times and no one has an answer or is willing to help. Covid is not an excuse because I received it daily prior to December 8th. In addition, you should have figured out by now how to deliver on time since we’ve been in Covid for over a year and you must have learned how to adjust by now.

Closed between 12 and 1 daily. Just when you need to go on your lunch break.

Rude. Was cut off before I even got my question out. There was no, is there anything else I can help you with? It was a simple you’ll have to call this company and contact them. Then click.nnUps and fedex don’t treat you like this AND they offer printing and taping service. What would I need to go to a usps again for if I’m going to be treated like this? IDK.