United States Postal Service

A shout out to the Supervisior of this branch, who personally delivered multiple packages for both my room mate and myself after they (packages) were deemed undeliverable by the carrier because our mailbox is at street level and our house is up many steps on a hill. A+ to you and many thanks.

Alem is the best she is so patient and helpful

Horrendous customer service with a lack of human empathy. There was an old lady who needed help and she called to the black guy at the computer. He didn’t even look at her or reply he just kept on doing whatever on the computer with his headphones in his ears.nnWas my first time there I didn’t know you had to prepare everything(UPS does it all for you) and they got offended with me asking for them to prepare it.nnI am guessing they hate their lives and are going nowhere. They have that dull dead look in their eyes. Still, there should be a standard upheld for customer service.

I had trouble with a package delivery and rang up the office. Max answered the call and helped me track down the package and where it had been left, and Mona, the courier, helped me retrieve it after she had already delivered it. They both went way above and beyond and I'm super appreciative of their efforts.nnI realized in error that the packages are left in a secure room in my complex before staff sort things in earnest, which was the cause of my confusion. They were very nice and accommodating, and I can't thank them both enough for their hard work.

The mailman that delivers on and around Billman street is a piece of work. How he still has a job is beyond me. He’s had numerous complaints, and if he doesn’t like you, he won’t deliver all your mail, or says he attempted to deliver it, even though YOU WERE HOME ALL DAY! The guy wears a big straw hat and has had issues with numerous people on the route.