United States Postal Service

Horrible customer service. Went into the post office several weeks ago to drop off package. All I wanted is an acceptance receipt for a package I was dropping off. Lady refused to give me one. After I started filming her customer service she refused to assist me anymore. She called the police on me claiming I was harassing her when all I wanted was a receipt. She claimed that they cant give out receipts no more because of Covid. Which is not true. Since it was after 5pm the only post office that was open was on Fayette St. I didn't even ask for a receipt. They gave me one without even asking. I asked them if there was some policy about giving receipts because of covid. The young lady at Fayette St. looked at me like I had 5 heads and she said no. I spoke with someone from the Dundalk post office. He apologized for the way I was treated but since it was not his post office he could not do anything. Since this post office is basically a satellite post office of the Highlandtown Post office I spoke with the person who was supposed to be in charge there. He apologized and told me there was no policy about not giving receipts due to covid, but he seemed like her really didnt care after speaking with him for about 10 minutes. He was supposed to follow up with me and it's been over a month and there has yet to have been a follow up phone call.nnThere is no policy with not being able to give receipts.nnI would not recommend this post office.nnI know this is a long shot but I would like someone who is higher up in command contact me regarding this issue.

Walked into the store.n“In case you couldn’t tell by the lights off my store is closed”nUnbelievably rude.

very bad customer service . was black lady she suppose to help me but she insult me in front of other customer

Always get great service from the Black woman that works there. What a gem always fast and friendly

Gave the lady my package to find out that it was never scanned or shipped. its still showing up in the system as if I never gave it to the post office. I have lost business and money. horrible service.