United States Postal Service

This 5 star is specifically for Tia who’s just amazing. We were there today for a new passport and she was not only super professional but also kind!

Extremely rude staff. This location does not have basic forms needed to mail packages. It would be better to shut this location and consolidate with another usps location that is better maintained with better staff and adequate forms to actually use the postal service.

This old african american lady should go home!!! I come every week. Seriously she is the worst attitude!nnYoung one is nice!nnUpdate!!! I haven't seen her for last 3 times. So happy for the service now . Thankyou USPS

Assuming this location was open until 5pm on weekdays, I went here to drop off 7 packages this week but found they were closed and deposited them in their interior drop box stating it's emptied at 3pm and 5pm. The 7 packages took from Tuesday 4:45 pm until Friday 1:30 am to be scanned at the central distribution center. Meanwhile, mail shipped at another local post office last week was scanned both at the post office after closing at 5pm and at the Linthicum Heights MD Distribution Center 24 hours later. So, why is there a 2+ day lag of mail exiting this post office?

I paid for overnight delivery and I paid extra to have it delivered by 10:30 AM. Checked the tracking number 5 later because I was never received and tracking says it was never even shipped. Now I understand that things happen, but when I went to get a refund, I had the receipt and the tracking number and my ID as detailed on the website, but the employees there told me that I need The customer copy of the label in order to receive the refund. No where was that listed on their website or on any of their policies at the US PS. They just need that I would not give me a refund. Absolutely unbelievable the lack of Accountability and unprofessionalism. Just be prepared and have a little expectations when using this service center.