Map
Detailed Information
- Place Types Post office
- Address 3000 Windy Hill Rd SE Ste T5, Marietta, GA 30067, USA
- Coordinate 33.9042152,-84.4666743
- Website https://tools.usps.com/find-location.htm?location=1387960&utm_s
- Rating 2.4
- Compound Code WG3M+M8 Marietta, GA, USA
Openning hours
- Monday 8:30 AM – 5:00 PM
- Tuesday 8:30 AM – 5:00 PM
- Wednesday 8:30 AM – 5:00 PM
- Thursday 8:30 AM – 5:00 PM
- Friday 8:30 AM – 5:00 PM
- Saturday 8:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
The “Lee” lady is extremely rude. We stood in line over 10 minutes and not because customers needed extra attention but because she was choosing to “take her time”. When I finally got to the counter she didn’t even say hello but told me to go out to the kiosk and precedes to lock the door. I told her I didn’t know how to use it, had already been in line for forever and I literally drop packages off weekly with no issue in getting a receipt; it takes them not even 5 seconds to scan and print but she proceeded to tell me it would take too much of “her time” again wow! Horrible customer service here and usually the customer service at this location is okay. I don’t come here often however the few times I have come it hasn’t been this bad. USPS PLEASE for GODs sake hire people who WANT to work for you and either train or let go of people like this. It’s disheartening as a customer service manager myself to encounter people like this when I know many who are trained, skilled and ready to do the job because this Lee lady obviously doesn’t care about your company nor your customers. She may fit better behind the scenes and not out front with people face to face. There were about 3 other disgruntled customers who all had different issues with the same person. This bad customer service has got to stop!
The unprofessionalism of this establishment & USPS as a whole has absolutely blown my mind. Lets start with the hours of operations are supposed to be 8:30 am to 5pm, so why are you closing at 4pm? & what is the point of a local number if they don't answer & what is the point of a customer service line if all they say (if you can get anyone) is to call the local branch. Fire everyone & start over, we are in desperate need of a rework.
I don't know if this office is having financial issues or something, but the hours seem to be getting cut short. Not only does it routinely close at 4pm instead of 5pm, but I went today and they were closed at 2:30. The employees are good, but it's just not a reliable location.
Lady at the counter was rude as hell. Told her I was new to eBay and just wanted to make sure my shipping was right. She refused to answer any questions or even check my packages. Instead I got a lecture about how if I was doing eBay then I need to print off something to scan all together. Was told that if they were busy then they wouldn't have time to DO THEIR JOB. Won't be back.
Our mailman is messing up really bad. The guy drops mail on the ground and leaves our apartment mailboxes wide open sporadically. This should seriously be looked into, as tampering with mail is serious. Our mailman has almost definitely ruined several lives.
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