United States Postal Service

I was helped by Lisa Wilson today. She went out of her way to be helpful and pleasant! Really appreciated the service!

The staff at our post office are professional, dedicated, and diligent. They deal with people who are in a hurry and sometimes downright rude to them every day, always treating them with courtesy and respect - I have seen it many times. I would encourage some others in my community to be patient. If the lines are long it is because they are understaffed, not because the workers aren’t doing their jobs. The USPS does not get tax revenue so the budget has to be covered entirely by postage and sales. Staffing is a challenge everywhere, not just in Waimea, especially around the holidays. The folks who carry the load are essential workers in our community and I am grateful for their service.

Had a pkg that at was attempted to be delivered 1 time. It was being sent back after only 1 try... I had my Husband rush down to get it since this was the only Xmas present and a broken shipment replacement. He had to pay to have it taken off the truck. I was told the address it was sent to was only accepting 1 last name- but the resident was not happy when I told her this since she has 4 different family names that are delivered there and she said that they NEVER made that request!

Staff have always been very friendly, helpful and hard-working. Same frustrations as anywhere else in the USPS but not the local office’s fault.

Always send back my packages saying they cant find my address, they dont even drive down my street! Not like its one dirt road. Lazy