United States Postal Service

I always am met with long lines at this post office. Combine that with slow incompetent staff and a complaint system that falls on deaf ears this may be the worst post office in Buffalo. Maybe if they could at least open on time and stick to their posted hours they might deserve two stars but they can’t even do that. Never use this post office if you can avoid it this post office is the reason people have a bad taste in their mouth when they say USPS.

Absolutely terrible experience here with my mail getting lost. They didnt even scan the tracking number on my FedEx package and I find this out weeks later when the document I sent was urgently needed. Do not go here with FedEx shipping labels!! It is like throwing your mail into a black hole. Go to a Fedex drop off station instead. I wish I had known this.

This place is constantly understaffed. Might as well close so people know to try somewhere else. 20+ minute waits every time. People are nice though, just bad location.

I have tried to give the benefit of the doubt here but there are enough miserable employees at this location that constantly bump heads with customers that I can specifically remember (and a fond memory it is) of the single time that I was greeted pleasantly and taken care of without hash tone or treated as if it would have been impossible for me to function without their instruction. What a glorious day that was. Thank you to the employee that went against the grain that day, you will forever be in my heart and the chance that I will be treated like a human again at this location will be with me every time I step through those dark dreary doors.

Slow. Opened at 9:15am instead of 830am. Bad service RUDE!!