United States Postal Service

This post office has changed a lot — and for the better — since the pandemic began. There are always at least three employees taking people in at the windows, no matter what time I’ve come. They’re professional, they ask if you need anything else, and none of my stuff has gotten lost. To the guy here who wrote this was “the worst experience” of his life? Allow me to suggest you probably haven’t lived enough. It’s a post office. Not a Caribbean resort.

Been to a few post offices in my day and this was a GREAT experience! The woman behind the desk was friendly and offered suggestions for changing my package set-up in order to save some money! Overall I had a lovely lil convo and was in and out in no time.

The post office won't deliver mail to our building because someone from USPS arbitrarily decided that the mail room is not well lit enough. Sounds like a made up reason to avoid doing work. Our building is newly built and the lighting is bright.

I like the customer service here, they are always very nice. Whenever there is a long line the floor manager comes out for people who are picking up for Pobox. Also if someone needs to mail something that isn't in a hurry there is a kiosk. I've had clerks find a package that was to be sent back but they caught it in time. The building itself is beautiful if you're lucky enough you'd be able to tour the inside and walk up that brass staircase.

I had an appointment today for a passport at 10:15. I arrived 15 min early (USPS' website asks you to arrive 10 min early). Still I had to wait 45 min. There was only 1 person in front of me. It took the USPS employee 30 min to check and process the documents of ONE PERSON. That should take 5 min tops.nnAnd then when it was my turn the lady didn't know what a Certified Copy was (insisted that they only do original docs, which is not true according to State Deps website). Also, she was not aware that the expedited service is back on (it just changed yesterday). I guess maybe I was expecting too much from incompetent USPS employees. Can someone please privatize this organization?!? I bet if it was FEDEX it would be way easier. Even the DMV works way better.