United States Postal Service

I have a business postal box ! I spend a great amount of money with the United States Postal Service so that I support them ! Since opening the box I have experienced customer service skills that are challenged primarily from Lacey Wilson ! One time she / and I forgot a YETI cup ! A customer saw it on the counter yet and I received a phone call from another concerned postal employee ! I thought the cup had been mailed ! I went back immediately and was told by Lacey Wilson “ can’t you mail it another time ? I said “ NO I want my college son to have it !” I offer to pay for another shipping which I thought I had received the BOX you can put anything in ! Instead of waiting on me ( the paying customer ) she was smelling scentsy products that the customer behind me brought her to sample ! Alice Goeppner came up to the counter and immediately waited on me professional! I made a complaint via phone and was assured it was taken care of and that I would be given a refund and treated with respect ! I did not get a refund which is NOT the point ! I worked ER office and I can promise you this is NOT professional!nLast week I called into the post office tonInquire about a bigger PO BOX .... Lacey was RUID ! I have done nothing to her ! As matter affect because SHE told me about her challenging divorce herself I brought her baked goods and a gift ! NOT even a Thank You ! I did not even know her last name until the postmaster told me ! I was just being KIND ! I think the Petersburg Post Office is clean , well organized , had a lot of potential ! I understand divorce is tough however maybe her personal issues are being brought into business and that is unfortunate during the holiday season !!nI have not heard back from my confidential complaints through the email I sent via USPS which is why I made this review !nLooking forward to being a Pike County Resident !

Very good, friendly , and professional service.