United States Postal Service

I had a stimulous check that had an incorrect address (my fault) by the IRS. I called several times hoping bluff city could catch the mistake and hold it for me.... not really having much faith to be honest. Boy was I wrong!! I rarely leave reviews but this staffs customer service is top notch!! I called n spoke with Vicki, Linda and the gentleman that works there (sorry im not good w names). They not only was very friendly, they each took the time to search daily for my letter and even called me on a Sat. Morning to tell me it came in... so I could pickup or mail it to my address.nI truly hope you all get recognized for your outstanding customer service and job you do!!nI have been to many different post offices throughout my life and Bluff City... yours is Top Notch!! Thank you again

I own a small online business and have operated using the office solely for five years. Shipping thousands of packages, mostly doing them in person here as well. I've never experienced better customer service at another post office and will never take my business else where. I'm so happy with how smoothly they keep my business running I send them gift baskets at Christmas. Even when there are issues, which in my case is usually about 1 in 500, I can call and in a few minutes have details to pass along to my customers. Still cannot comprehend why businesses are so quick to rip off customers using UPS, FEDEX or DHL the pricing is nuts considering the service is barely different.

Can’t seem to deliver anything other than the size of an envelope.

Since when dose mail carriers sit in there car and honk at you and exspect you to know that's the mail person honking at me out side when cars honk out side all the time very unprofessional

Wish they would use the update tracking but otherwise one of the few post offices that seems to actually do their job