United States Postal Service

Very kind & helpful staff. Customers can’t drive in & out parking lot lol - might need arrows telling folks which way is in and out. Post boxes are old locker combo kind.

Postal delivery guy waited less than one minute for me to answer the door. As a person with a bad knee it takes a minute to go downstairs to get to the door. Per ring camera less than 50 seconds even though I yelled I was on the way. I tried calling 4 time to he down town post office. All were dropped after several rings.no answer as others noted so I would not try that route. They don't wsnt to hear fro anyone apparently. So notice did not say if the attempt for delivery and signature would be done again but I intend to go to the post office to get my package and speak to a manager of who the delivery failed and no one can call in. . Not thst it will do any good now but I can escalate to the upper post manager

The staff here are so friendly and nice. I have had a great experience each time I have been here. Laura is especially a gem.

I had a priority item who's tracking number was showing it had been delivered. I couldn't find it anywhere. I asked neighbors, looked around the yard, even waited a day before panicking and calling this Post Office. They were very patient and sincere when I first called and within 2 hours I was receiving a phone call back from the same Postal Worker saying she had figured out the issue and it was ALREADY in my mailbox! I was so relieved I almost cried on the phone with her, there was nothing I could say that let her know how grateful I was - 10 STARS!

I operate a business here in Frederick and normally our post carrier is very polite. But today we had the worst possible attitude in person delivering our mail. This is horrible customer service and I’m trying to call right now but apparently they have one phone number to the Frederick post office and it’s always busy