United States Postal Service

I've recently started paying for mailings through Savings Safari. My most recent order of 5000 4x6 cards were never delivered the week of 3/31/21. My parents live in a single family home within Aquarina Beach and Country Club in Melbourne Beach. They're on the list to receive Savings Safari postcards but no one within the community received one last week. I reached out to a couple of my friends that live on A1A in Melbourne Beach in single family homes and none of them got the card either. I also have a friend in Floridana Beach, she never got the card. I approached the mailman in Aquarina yesterday asking if he remembers delivering the 4x6 cards and showed him a picture of what the proof looked like. He explained he was off last week, for his birthday on 4/2. I requested that his manager contact me. The manager of the Melbourne Beach post office, Kim, contacted me and said she never received the 5000 individual 4x6 cards. I ended up reaching out to the Vice President, Steve, with Savings Safari. He claims the 5000 cards were dropped off at the post office but takes no accountability for them physically being delivered. When Steve contacted Kim at the Melbourne Beach Post Office she told him yes, the cards went out. I no longer trust this service.nnIf I'm paying thousands of dollars on postcards, I expect them to be delivered and having a way of tracking them. Steve from Savings Safari is not offering to refund my money and according to him, the post office doesn't do refunds. I told Steve to cancel all of my future mailings going forward. I'm debating on disputing the charge with my credit card company since neither Steve or the postal service wants to resolve the issue.

Worst Post Office I have ever come across. Lose packages; frequent deliveries to wrong addresses; don't answer their phone. Definitely substandard management.

Female “Manager” extremely rude on multiple occasions. Speaks to local residents like garbage even when treated with respect. Not helpful at all and would rather make tasks more difficult then be your friendly local postman. I’ve never had such negative customer experiences on multiple occasions in my life. I’ve had McDonald’s drive through employees treat me with more respect then she continuously does.

Very happy with the service especially with efficiency during the Christmas season

My mailman will be getting coal this year for Christmas. He continues to leave my packages by the mailbox or by the garage door were they get wet if it rains and at risk of being stolen.