United States Postal Service

I had a extremely important certified parcel being delivered to a building on Madison St. The carrier couldn't get into the actual building and I was alerted that a notice was left. I called the actual office and a woman picked up within a couple rings. I explained the situation and she placed me on hold called the carrier who was already at her next building. She agreed to come back when she finished so my son could go down and sign for the parcel. I recieved a phone call saying the carrier was downstairs pretty quickly. I want to thank both individuals for going above and beyond. Most offices you can't even get someone to answer. I appreciate what both women did!

The reviews in the past sound bad, but I've been going there since 2016 and it's changed. The people are friendly! no scowls or one word answers as I've gotten at the 4th street post office. During hectic times, they have a person working on the floor to guide and assist so everything moves faster. During Covid-19 there was plenty of assistance and plenty of hand sanitizer.

Option for 0 stars? No? It's okay we'll just give one. One star for the good location. Other than that 0 stars for everything else. Customer Service? Horrible. Not sure they know what customer service is. USPS is my go to when it comes to all my business matters. I fly from state to state and wherever I go USPS is a essential for me. I have NEVER been to a USPS location that has made me want to storm out until today. All staff here hate their jobs with a passion and you can tell through the way they treat their customers. I would really like for this USPS to go through new management. I am sure it's not difficult to throw up a job listing on indeed for new staff who will actually work harder for the pay they're receiving. Oh! and USPS if you're reading this... PLEASE get rid of the black lady with long red hair and the older white guy with the greys. If this review gets lost with all the other one star reviews and nothing is improved I will need this post office to close down for good.

They are great! They do the best they can, usually very good, and thenservices are unbelievably inexpensive for the year 2020.nn(Imagine a world with no post office, merely private companies who only provide services when they are able to turn a profit)

I sent 3 packages to my father he only got one , same weight , same box , same label . They hold 2 packages for over a month stating that the packages were on its way but checking my tracking it looked that it wasn’t even scan , I had to addressed the problem to consumer affairs and then all of the sudden they scanned the packages and delivered them . The packages had almost $600 in vitaminsnThey wanna keep it because the packages were opened up , they had a doble tape which I did not put double tape and the fragile label was cut in half . They have a little mafia there for sure .