Map
Detailed Information
- Place Types Post office
- Address 2055 Diamond Hill Rd, Cumberland, RI 02864, USA
- Coordinate 41.9439206,-71.4029649
- Website https://tools.usps.com/find-location.htm?address=02864&location
- Rating 2.8
- Compound Code WHVW+HR Cumberland, RI, USA
Openning hours
- Monday 8:30 AM – 5:30 PM
- Tuesday 8:30 AM – 5:30 PM
- Wednesday 8:30 AM – 5:30 PM
- Thursday 8:30 AM – 5:30 PM
- Friday 8:30 AM – 5:30 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
Whenever I have had a problem, they have been very helpful solving the problem.
this is the worst post office you can go to the guy at the counter i believe his name is kevin is very rude to people they delivered my pkg to somewhere other than my house and befor it even left the post office it was scanned as delivered and now they have no idea where it is and expect me to locate it i only gave one star because you have to in orderto write your comment the actually deserve no star they can close that place down for all i care
Everytime I come to this USPS location it is an unpleasant experience. The man at the counter with the glasses, his name is Kevin. NEVER greets me with a smile. Extremely rude. Whenever I have a question he immediately tells me to step aside & calls someone else to help me. Does not even try. I feel very unwelcomed and uncomfortable everytime i go. I feel customer service skills definitely needs to be reinforced.nnI went another time to send a package and a lady helped me and she was nice.nnVisited this location today once again,to figure out where my package is so I can pick it up. I spoke on the phone with a customer service representative prior and she told me they have my package and I should be able to pick it up with NO PROBLEM. I called to be sure I didn’t have any issues.nnOnce again, the man told me to step aside and called someone else. Jimmy, the person who helped me was very nice and went out of his way to figure out where my package was and tell me where to go to pick it up. WOW! First time this happens to me!!!. I FINALLY get a solution a problem. Usually I leave this place with no answers or solutions. Thank you very much Jimmy for helping me. First time I actually get HELPED.
I always had a good experience with this post office
The old man with glasses there was so mean and reluctant to help. I was there to pick up a package and also check the status of another package which was showing as delivered online but wasn't delivered. This old man there handed me the first package and when I asked him about the second package he was reluctant to check as it was exactly 5.30pm(closing time) and tried to give me the wrong information that the package will be deliveried the next day before even checking the status. When I asked him to check again by giving the tracking number he started being mean at me by saying come tomorrow, I have to help others too and I'm the only one working here. He keep on repeating the same sentance over and over again as I didn't understand what his intension was. Who in the world will provide you half a service and leave you in the middle because it's closing time?!?!?! I left the place and sat in the car and noticed there is another lady working there. I quickly went up to her, explained the situation and asked if she could help me retrieve my package. She was so kind and helped me get my package. I'm sure this is not first time she helped someone like this after reading the previous reviews.
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