United States Postal Service

I had to renew my passport and also had to have it expedited. I was able to easily schedule an appointment online, but I showed up an hour early and the clerk was so kind to take me early as well. Troy was excellent!! He was very experienced and accommodating. I’m truly grateful for his assistance as I needed my passport to be processed quickly and effectively. Ask for Troy—you won’t be disappointed with his service.

No working phone number for this office, lack of personnel, and an organization that has been effectively designed by law to fail. This office is a microcosm in demonstrating just that so it matches the anti-governmental services rhetoric of the region, especially more so during an ensuing public health crisis.

I went to post office to find out why I was no longer receiving mail. Mail carrier took it upon himself to say that I moved with no forwarding address and stopped delivering my mail. After visit to PO, I even put a note in my mailbox saying that I still reside at address, but I am no longer receiving mail; it is being returned to sender! WHAT THE HECK!?

First timer at this location. I was able to box my item and have it shipped. The customer service agent was polite and efficient. My item was received without damage and within the timeframe given. I will be back for all of my other shipping needs.

I'll give them a 2 star rating because there are nice people that work there. It's sad and unfortunate that USPS is not held to the same customer standards as other service delivery companies. Their policy to never again drive up my driveway to deliver things that need to be signed for because of my dogs is a one-sided solution. Despite that I also care and support their safety and with today's technology, I can get alerts for the actual delivery day and put the dogs up, their unwillingness to even try to solve the problem is just utterly frustrating and disappointing. I suppose one of us is happy - they get all the money I pay to have it delivered without having to even try to deliver it or work with their customers on solutions. I suspect one day, it won't matter; people will be able to choose their carrier and I'd happily pay a extra for the service FedEx and UPS give (all they do is give them treats); I appreciate they at least see the bigger picture - to deliver their customer's packages - and are willing to try to resolve challenges so we are taking care of.