Map
Detailed Information
- Place Types Post office
- Address 2399 Roberts St, Muskegon, MI 49444, USA
- Coordinate 43.2096075,-86.2163968
- Website http://ups.com/
- Rating 2.1
- Compound Code 6Q5M+RC Muskegon, MI, USA
Openning hours
- Monday 6:00 – 8:00 PM
- Tuesday 6:00 – 8:00 PM
- Wednesday 6:00 – 8:00 PM
- Thursday 6:00 – 8:00 PM
- Friday 6:00 – 8:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Returned returned item havent been able to send a return item to Amazon called 3 times and told someone would call me back and no one has very frustrated
Nicole, Nicole, Nicole!!! Long story short I was in a pinch with a package my customer desperately needed and she went above and beyond to help me out in receiving it. All with an upbeat attitude and smile on her face (I could tell even through a mask). Thank-you!!
Service absolutely horrible. A glass package was delivered to our home in July 2020. I stood outside and watched the driver attempted to get package off truck. The struggle was unreal he finally got the box off the truck by dropping it on my concrete driveway. All I could do was just freeze I heard all the glass shatter in the box. The UPS driver just left it a my open garage door. The next item delivered August 2020 that was destroyed of mine was a very expensive item that was delivered to my home in a box completely damaged including the contents damaged. So I had to return it to the store I purchased it from. The UPS store employee charged me for taping the box that UPS damaged. I complained I should not have to pay for the item that UPS damaged to be sent back. The employee was rude when mention the UPS store employee was rude when I complained. Being a professional I have always treated people respectful in the business/work place with the focus of making sure service was satisfactory. I see now that’s not true in today’s world.
At 5:37 I received an email stating UPS attempted a delivery at my home at 5:08. I was sitting in my living room that has a huge window. I can see the whole street!! Not a single ups truck was on my street at this time! Tracking notice says they will attempt to deliver on the next delivery date, IN A WEEK!! Thanks UPS for ruining my Father’s Day gift! Customer service is a joke! I want to talk to a person not a computer that asks for the tracking number over and over! 40 minutes on the phone and never got a human.
The driver that takes care of Witham Road in North Muskegon consistently does not deliver packages. I have spoken to their customer service repeatedly as well as the facility manager. He has refused to deliver 13 packages to my residence. Today there was supposed to be a package delivered and is showing delivered in tracking but he did not deliver it. I believe that he is falsifying company records. DO NOT Do business with this company.
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