Map
Detailed Information
- Place Types Post office
- Address 8000 Long Point Rd, Houston, TX 77055, USA
- Coordinate 29.8034582,-95.4876897
- Website https://tools.usps.com/find-location.htm?location=1370878&utm_s
- Rating 3
- Compound Code RG36+9W Northwest Houston, Hous
Openning hours
- Monday 8:30 AM – 5:00 PM
- Tuesday 8:30 AM – 5:00 PM
- Wednesday 8:30 AM – 5:00 PM
- Thursday 8:30 AM – 5:00 PM
- Friday 8:30 AM – 5:00 PM
- Saturday 8:00 AM – 12:30 PM
- Sunday Closed
Photos
Reviews
Horrible customer service. Employees talk to customers with a bad attitude. They are not friendly, they do not greet you when you walk in. Lazy, I had to point out a customer where the passport forms were at. Is not our fault you have to work on a Saturday! USPS should hire friendlier staff and people that actually say Good morning at least.
As soon as we entered this building we heard staff members yelling at customers. We had an appointment at 2:45 and there was a young woman who had an appointment at 2:30. We were asked to wait in a particular area by the entrance and then a male staff member came and started yelling at everyone to move to a different area because “there was too much going on.” The same staff member yelled our name to go to the front and a woman met with us and we explained that there was a woman here before us. The male staff member then began yelling at the female staff member to help a male customer. She explained to him that that man didn’t have an appointment and he yelled at her “I said to help that man so take him.” I understand that it can get busy and overwhelming especially with the amount of people coming in however there is no need for staff members to be disrespectful to others. I tried expressing my concerns to the staff member as he continued yelling, but he yelled over me and said he had to speak loud due to Covid and wearing a mask. He said “if you have an attitude you can leave” and I responded that I didn’t have an attitude and that I was simply asking that he communicated using appropriate and positive verbiage.
I wish there is something below one star or below zero, and I wish someone who in charge can see this review, simply they don’t care about their customers and they don’t respect other people time specially when it’s come to ring the bell, hope the US Post Office which I completely respect gives some training for how to deal with people in a professional way. But again it just a review in Google who’s gonna care!!?.
I think this location just takes your mail and throws it in a furnace in the back somewhere. Do not take your mail here if you actually want it to arrive at its destination.
This is pertaining to the mail delivery to my residence that picks up from 77055. We used to have great mail persons. Now, seems like there is a new one every week.nI’m lucky if I get mail three days a week. Especially, any packages that I’m tracking and says “Out for Delivery’. Even small parcels that will fit in the mailbox will be later tagged as ‘Undeliverable’. So frustrating.
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