Map
Detailed Information
- Place Types Post office
- Address 10 Central St, West Brookfield, MA 01585, USA
- Coordinate 42.2342997,-72.1421876
- Website https://tools.usps.com/find-location.htm?location=1386971&utm_s
- Rating 2.6
- Compound Code 6VM5+P4 West Brookfield, MA, US
Openning hours
- Monday 9:00 AM – 4:30 PM
- Tuesday 9:00 AM – 4:30 PM
- Wednesday 9:00 AM – 4:30 PM
- Thursday 9:00 AM – 4:30 PM
- Friday 9:00 AM – 4:30 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
The Post Mistress is as nasty as they say. The other workers are courteous but the head worker is rude, aggressive and demeaning. Regardless of the customer she's speaking with or their query she will snap at them, is very scornful and degrading. That behavior is inexcusable. I've never written a review before, but I was so struck by the unpleasant situations I've experienced and witnessed as she spoke to others that I thought I'd weigh in. It makes going to the Post Office, which is a simple task, a very unpleasant venture. Such a shame really.
The woman that works there with the 80s hair cut needs to take A LOT of training on how to talk to people. She comes off rude and miserable. My husband and I bought a PO Box a few months ago because we travel for work and are gone for long periods of time. She suggested that we get a po box because it is easier for them to hold it when we are gone. She told us that she would make sure our mail was taken care of and if our mail box was getting full she would put it aside in a container for us until we got home. She even said she would put the PO Box on her side. So I go there today to pick up our mail thinking I would have a huge container full of mail, like I always do after being away for almost 2 months, and she hands me a handful of mail. I said we must have more than that, and she said nope that was it. I told her when we bought the po box that we were leaving for work the very next day and would need to put it on hold. She made it seem that it would be taken care of. Today she says there wasn't a hold for our po box and the mail she handed me was all of it. Now, we bought a po box so things would be a lot easier for us and the post office. Somehow the experience has gotten worse. Not only did we pay for a full year upfront for the po box, thinking our mail would be taken care of, but it looks like most of our mail from the time we left has been sent back to the senders. Very disappointed in this and the lack of communication from that woman makes me dread going back to get my mail.
On Friday 11/30 i was just told “UPS doesn’t deliver to your house so you need to use your P.O. Box” except UPS has made several deliveries to my house this month.nnSomehow, today, 12/3, I arrived home and there was a UPS package on my porch. Imagine that.
The women there need some education on how to deal with people
One of the lady there she's very moody
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