United States Postal Service

The staff here are extremely helpful. A package of mine had been accidentally mailed to the wrong city and zip and some how ended up in Plainsboro rather than Plainfield. After dealing with the extremely complicated usps claims process, I was connected with this location’s manager, Mr. Sweeney, who actually went to the address where my package had been accidentally sent to and recovered it. He then personally took it to the right address. Amazing dedication and helpfulness to satisfy and make sure I was taken care of. Super thankful for people like Mr. Sweeny!

I've been to this location dozens of times. Had a positive experience everytime. Employees were always polite and helpful.

Every time my husband and I go to this location, we regret it. The lady does not have great communication skills. I think it has to do with her not understanding English well. Please get better workers at your office. I get overcharged for shipping packages every time because of her.

They’re pretty horrible. They are always rude when I go in. I’m usually more pleasant than them even though they treat me like a burden. Whenever I have a package that needs to be signed they will leave a notice in my mailbox that they missed me but never rang or knocked on my door. Then it becomes a process to retrieve my package days later.

My fiance has been living with me for 4 years and the Plainsboro post office is suddenly refusing his mail because his name isn't on the mailbox even though we have asked them multiple times to add his name (they put the name inside when you move in and tell them to). They have absolutely no right to refuse to deliver his mail, especially since we have a daughter whose name isn't on the mailbox either so now we have to worry they will refuse anything that family seems for her too. The people working there are not friendly or helpful, either. I'd rather leave town to go to a different post office than use the Plainsboro one and I wish there was a way to have ito mail routed through another location that wouldn't arbitrarily decide to not deliver mail.