United States Postal Service

I went to deliver a package that I knew had the incorrect weight on it but I did that before at another branch and it wasn’t a big deal because they just had me pay the difference and put a new tag on it. That happened a week ago. Today when I did that and tried to explain they told me that I had to bring it home and make a new label or they would charge it to the account. I was asking why I couldn’t just pay cash and the woman from the next window comes over and tells me again that I can take it home and make a new label and I tried to explain nicely what they did last week for me and she says, extremely rudely, “You know what, I’m done with you” and then walks away. The woman I was originally dealing with laughs and tells me that they can charge the account. I said that I paid through PayPal and she said don’t worry about it they will find you. Now I have no idea if it is actually going to get sent or not. Either way this was the worst experience I have had. Not to mention that they saw me struggling with the package and got annoyed with me because I hit the scale on the inside of the box because I couldn’t see since the box was big and heavy. On top of that the wait is always long and the parking lot is always a mess. I am going to never go back to the Manor Rd SI branch again as long as I have a choice. Terrible experience.

This is the worst post office on the island! Every single time no matter the season day month time of day it’s packed 2 people working 15-20 people on line I’ve been here now for about 45 minutes RIDICULOUS

I came here early Monday morning. There was no line and no customers inside. Howver i waited alone waiting to be called for a good 5mins. Not sure if they didn't see me or they were busy. But I figured if u see a customer waiting you would want to help them asap. The post office is big. Decent amount of parking. They have multiple mail boxes for packages and letter mail. Q

Man called me, refused to give name, they delivered package to wrong address and refuses to help get package back. Guy who wouldn't give name hung up on me after I asked him if I have to go there to speak to them in person. Doesn't care they lost my package....not courteous or helpful.

I’m on the phone trying to get a update on my package and it keeps repeating nothing is working I’m not saying anything and it just keeps going I prefer to talk to a person not a robot