Budget Car Rental

Happy Customer here! When I had car trouble last month I had a corporate discount with another national company that was supposed to give me the best rate they offer for a week rental. The Budget Car Rental rate for the same year - make - model vehicle is $89 LESS than that so-called "best" rate of the other guys. I used the pre-pay reservation, and the car was ready when promised, clean, and fueled for the trip. Counter staff was friendly and helpful. This review is for the Budget Car Rental at the corner of Montgomery and San Mateo.

Have been going to this office for years when I visit Albuquerque as it's close to my parents home and they offer good prices. Always friendly great service too! Recently I picked up a car at their office on Yale (crowne plaza) and as I drove off, I realized the car was too small for me...didn't feel good to drive. So I stopped at another Budget/Avis office...this one...and asked if I could swap cars. It was not an issue for them and I was much happier with a different model! Great Service always!

Budget is the shadiest rental car agency there is. You are better off buying a 500 $ beater car from somebody during your trip. Tired of calling and speaking to somebody in a 3rd world who's English is barely understandable. They will spend the money to get a bus just to run you over with it. I will never rent from budget again. Go with turo or something similar. Spread the word and stay away from budget. They are budget because they employ overseas and will do anything to get more money out of you.

Worst place ever on car rentals. Would give no stars if could. Rented a car online and when to go pick up was told that had to do a 100 dollar deposit which was never told not said in the fine print. And they still ran my card even tho paid online. Not only that but they put my spouses name as main driver and they couldn't find my name when getting the car. And then they had to use my card again when returning the car. And when asked for why they needed my card they couldn't tell my why. Will never rent from them again. And not only that but they charged my account fifty bucks without my knowledge not consent. When I called the budget number to see what was going on. The guy that I talked to was very rude and was like he didn't care or willing to fix the problem

Budget is the WORST company EVER! I WILL NEVER use them EVER again. I asked if they had an all wheel drive WITHIN by current rental agreement. She gave me one and up-charged me without telling me. Never a single word was said that I would receive an extra $150 charge. When I called in they wouldn't refund my money because "I signed an agreement". SHADY! Disgusting they're using a bait and switch on people. I'm going to blast this on every platform possible! DO NOT USE BUDGET!