United States Postal Service

RUDE...DISRESPECTFUL....INCONSIDERATE!!!!nI wish i could rate them zero stars!!! This postal facility is scheduled to open at 9am however they didn’t open until 9:17am. The rude clerk came out into the lobby around 9:12am, looked around and was about to re-enter the side door before I asked her what’s going on and are you opening. Her rude reply was that she doesn’t work here, however she has on a full USPS uniform!! I told her, what kind of reply is that before she mumbled a reply and slammed the door!!! Around 9:17 , they finally open but not before telling everyone that they can’t take cash since they don’t have any....WHAT?! The very least that someone could have done was to inform the customers in-line what was going on!! Management needs to look into this but by most of the reviews, management is well aware of the lack of customer service and seem to embrace it!!!

At least once a week, we get a neighbors mail and they get ours. Their address is 2200 and ours is 2220. While I understand the addresses are close, but it’s clear due to the frequency of these error that they simply don’t exercise any care

The workers at the post office in Germantown are rude and it is obvious they could care less when there are delivery problems. Horrible customer service.

The lobby and self service were open, but the parcel drop offs were both locked and they did not open the main office at the posted time, so I had to wait to just drop off my prepaid packages.

Our carrier from this location has not delivered in 3 days! So lazy and postmaster at this location does not care!