United States Postal Service

I received a notice that a secure location was not available for my package to be delivered. I was at home the entire time. No one attempted to knock on the door to see if anyone was home. The notice was left inside the mailbox. I scheduled a redelivery for the next day and I still didn’t receive my package. My tracking information still says redelivery scheduled.

A seller had dropped off my package their the day after I purchased my items. These people didn't do anything with it until THREE WEEKS later. Covid has zero to do with the USPS being this slow. Plenty of them still get packages delivered timely, not these guys.

The employee named Sal was very rude and dismissive when I was asking questions about shipping labels. I walked in on Saturday and there was no line. He was on his phone and not paying attention. He told me he can’t do anything about printing a shipping label because I don’t have a QR code. I talked to customer support on the phone and gave the employee named, Sara a copy of my prepaid shipping label and she said my local post office can do it. It’s called “label brokering.” I showed him the USPS website on my phone and he didn’t even look at it. He just said, “Next!” to the person in line behind me. I was shocked that I had to go to the public library, sign up for a library card and pay to print out a label when I was told by a post office customer support agent that I could do it at the Post Office. I’m very dissatisfied with this employee and he should really be taught proper customer service. This process took 2 hours and should have been much easier because when I brought the printed label, he scanned it just fine. He scanned it from my phone on the first trip and didn’t even look at his computer. He just stated he “couldn’t do it.” However, once it was printed, he scanned it with no issues. He needs to lose the unwarranted negative attitude.

Never received my mail ask the post office about it can't get answers

I had an issue with the delivery of my package. This location doesn’t answer the phones. Ever! They are unprofessional. I would never recommend them.