United States Postal Service

the post man delivered my correspondence to the house next from me and my correspondence is left before my house, this happen so many times, Happen last week 3 times and happen today too. You must take all the cellular phone to the carrier, because i been having a lots of mistakes with my correspondence. My address is 8311 NW 172 ST Hialeah fl 33015. Please do some about this big problems, now that we must receives the pandemic check , or card. thank you on hopping on you

Just left the post office was trying to figure out the best way to mail my package. Cornellus was very patien and kind. Thank u.

In my honest opinion, they should close this branch. My carrier is unable to complete his duties with integrity and efficiency. I understand the constant demand on the industry, but be honest with your clients. Don’t say you delivered a package to my home and then the package arrived at another home. When confronted about it, the carrier shrugged and brushed it off. Weekly I receive my neighbors mail and have to deliver it to them. Yesterday, I waited all day for a package and when it didn’t show up, I checked the system. Imagine my surprise when the system says that an attempt was made but the home was “inaccessible”. That’s just a plain lie. How come my other mail was delivered? There’s a pandemic going on: we are all home! Just be honest and tell me that your carrier is overwhelmed. That I can respect. When you lie about the delivery, you leave the recipient indefensible against the sender in the event of a dispute. The manager doesn’t care and fails to address the inadequacies within his location. In order to get in contact with this particular facility, you have to go out of your way to physically enter the location as their phone number continues to be “closed” despite opening hours. I know my review, like the others before mine, will fall on deaf ears. If a 1.9 star review doesn’t represent the critical issues at this location, I don’t know what else will. USPS has failed this branch and their customers. If USPS wants to survive this industry, they should really take the time to look introspectively. You’ve lost a supporter who has fought to defend the survival of the United States Postal System.

At first I was hesitant to come to this USPS due to all the bad reviews, but going there myself I was very pleased to have found very professional and timely staff. Maybe some other people had a worse experience, but overall I don't think this place deserves a 2.1 rating.

Clean and organized. Social Distancing imposed. Now, a Passport kiosk has been added.