Map
Detailed Information
- Place Types Post office
- Address 8155 N Black Canyon Hwy, Phoenix, AZ 85021, USA
- Coordinate 33.5568814,-112.1117127
- Website https://tools.usps.com/find-location.htm?address=85021&location
- Rating 2.3
- Compound Code HV4Q+Q8 Phoenix, AZ, USA
Photos
Reviews
I visited this location today while I was in the area as I ship weekly with USPS. I was standing in line for the counter when I was greeted by a rude employee who informed me that they were closed, I didn’t realize that before entering because the doors were still open and every other post office I’ve been to has closed at 5pm on weekdays. There was a line of approximately 10 other people ahead of me, the person in front of me got in line only seconds before I did. The employee said that the people ahead of me would be served but I would not be which made no sense as the employee said they had been closed since 4:30. This interaction occurred at 4:50. At the very least, the person in front of me should have also been refused service. I am not upset that I was not served by the post office but instead frustrated with the lack of consistency by the USPS employees at this location and their poor attitudes in handling the situation.
This lady (clerk 07) is such a breath of fresh air! In such trying times, it was a joy to have been greeted and assisted by someone so positive! There was a long line but she was calm, friendly, and still got the customers out in a timely matter. Thank you.
That lady is pictured in the picture below! Lol! She might be the only one working but she makes it far less stressful than if it were a sour pus working. *hunches shoulders*
I'm standing in line just needing to pick up a package. The line is outside the door and they only have 1 line for everything. Makes no since.
This place is crazy disorganized. I walk in the door, there are multiple lines, with no signs saying anything about what the lines are for. I choose a line, I get to the front and they say I’m in the wrong line and directed to another line. I wait 30 minutes and watch lots of people come in and out from the original line I was in before I even move one step forward. When I do get to the front I ask if this is always the line for pic ups and they say yes, yet I’ve never had to go in that line for a pick up before. I also ask why there is no sign saying the line is for pick ups, and they just said sorry. It wouldn’t even take 60 second to write on a piece of paper to say “pick up mail here” and it would solve everyone’s problems and confusion when they all walk through the door. It doesn’t get more simple than that.
Worst postal office ever! They need to have more mail boxes to drop things off after business hours! The one machine they have gets stuck or is full right after 5pm. I was also told by postal service lady "I should have showed up earlier to drop off packages?" when clearly I was running late by being there only 5 minutes after they closed. I don't understand why there are mail boxes to drop things off after hours if it's so unacceptable.
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