Enterprise Rent-A-Car

My sister rented from this place but in Illinois. Due to the holiday she return the vehicle on the next day. The customer service rep told her to wait in the car because it was hot and she only had one person ahead of her. She was one of the first customers there but waited 30 minutes to be seen. The lady came back and asked my sister had she been waited on. What? Were you not the one she was to be waiting for? But they need to practice the skills that they're getting paid for

The day i rented out a car i had been alot of places this was the only one that didn't do a credit check. I needed a car bad because my regular one was having problems and i am so glad i did come everyone i came in contact with was so nice. I will definitely come back in the future hopefully they will have a car that i would like to drive. The toll fee is alot though don't use them at all!

Terrible customer service from employees and management, dirty rental during COVID-19, surprise fees that weren’t discussed at return. I could go on about the terrible experience with this location. I highly recommend taking your business elsewhere if you don’t want to wait at least a hour outside in the heat for your rental.

They sent a tow truck to repossess my rental. But lack the ability to communicate with the customer. I knew they were crooked. I was rear ended and im with concussion and these people knew this and I made them very aware my understanding was off a little and they found joy in mistreating me. **The world needs to have more care for each other instead of seeking gratification pon mistreating others, this is the problem with the World .. its a epidemic lack of love** parents need to teach they kids how to be concerned with others even if it dont benefit them. **stay away from this place***

Very helpful staff, with very clean nice vehicles. I have always had an excellent experience dealing with Enterprise.