Enterprise Rent-A-Car

Great service! I arrived just as they opened and I was checked in very quickly, given my car choices and with no delays or problems, I was on the road in no time. Very professional, car was clean and in great condition. Would not hesitate to use Enterprise again. Thank you!

It was a frustrating experience at the start. Was told that the closest Enterprise to me was closed when they actually weren't. This caused me to miss my son's wedding rehearsal on Friday. Made a reservation to pick up a car the next morning and my car was given to someone else before I got there. No phone call asking if I was coming. No help in finding me another car at another store. Very poor customer service. The place I finally rented from did just fine. It was just extremely frustrating finally getting there.

My husband and I rented a car for 4 days. It was every clean ! The staff was great they called me 2 times just checking in on my reservation. When I got there they meet me outside checked all my information gave me the keys looked over the vehicle with me . The car they gave us only had 80 miles on it . Great car . This is the 2nd time I have gotten a car from the place on 41 .

Staff were pleasant and quick to answer questions and help.nnWhen I picked up the car I immediately noticed the TPMS was lit up, low tire pressure before I even put it in Drive made me wonder about the maintenance of the vehicle.nnOn day two the cruise control quit while driving and the car began to slow before I noticed. The dash showed warning signals concerning the automatic distance system which keeps the vehicle a set distance behind others while in cruise mode. I returned to the store to ask about this failure and was informed that Nissan sensors keep failing and it is nothing to worry about. Thankfuly I was only doing 35 and noticed the slowing quickly, I have concerns about such a system failure while traveling 70 on a highway in busy traffic, a concern the staff seem not to share. The system failed several times and informed me to check the manual, which was not in the acr and was of no help. Turning off and on again reset the sensor, temporarily.nnIt amazes me that any rental company would risk endangerment of customers by renting a vehicle with sensors known to be bad, apparently, and would have staff treat it so lightly.nnI would strongly suggest Enterprise retrain staff to take potential safety matters more seriously and to also submit such to Corporate where trends can be noted and acted upon but of course, that denotes liability so I know such will not occur. Remove vehicles with known sensor failures and cease leasing brands which have known sensor issues until such are improved upon.

Easy check-in to receive the car, but even Easier to return it. Staff all courteous and professional. I'll be back !!