Priceless

Customer service was horrible when it came for my turn to be checked in. The receptionist told me that she was in a hurry to clock out and that me and my husband was late getting out shuttle from the airport. I was in the process of getting my N.. insurance card sent to my phone when her rudeness became unbearable. I decided to leave as it seemed to please her I asked for my deposit back she informed me that Next car didn't take anything off of my card, it must've been the booking agency I went through. I wouldn't recommend anyone going to Next car rental in Essington, PA.

Pay the extra $2 and go elsewhere.nI got a dirty 4 year old car, complete with someone's vaping pipe in the front seat.nThe check-in procedure was done by hand, then entered into the system which took like 45 minutes. The return procedure was the most complicated I have ever experienced. Adding injury to insult was their EZ Pass Procedure during a pandemic where they charge you $50 on top of what the toll charges and penalties will be from EZ Pass directly.

Rented a car for the holiday weekend and it was a very pleasant experience! Excellent service! Fast and easy pick up. The car was clean and odorless. Overall good experience and definitely will rent again from here next time I need a car.

This is a tough place to rate because it doesn't operate like most car rentals. It's quirky and pretty far from the airport, but the price was excellent.

I don't know who would leave a good review. These responses for 5 stars look fake...nnI arrived to Philadelphia airport and looked for a shuttle, it didn't come. Waited, and called their phone number. Nobody picked up. I called a few more times, left a message and waited. Nothing.nnCalled again and got a voicemail that the office is closed. It was 6pm! Really? Close this early at the airport? So not knowing how to reach anyone, I called and cancelled from my booking agency.nnI was already picking up another rental when I got a call back from these guys. The number that came back on caller ID was Rent-A-Wreck!! Wow, just to think that this came from corporate reservation...