Enterprise Rent-A-Car

My husband and I rented a vehicle from Enterprise in Bellmawr, NJ. We found it had an expired registration and insurance from December 2019 when we were pulled over and given 2 tickets. Oh, and did I mention we had Louisiana plates? I called Enterprise and was told to go to the nearest airport. Well the nearest airport is in Philadelphia. So at this point we had 2 tickets for expired registration and insurance and driving to another state to exchange this vehicle. We finally got to the airport and they had NO vehicles. (ad so back to NJ)nnDue to the climate we are living in today and quite frankly the same one we Black and brown people have lived in since I can remember this could have potentially been a life altering situation. When we returned the vehicle my husband thought he'd help another Black man waiting to be helped when he told him that someone had just left with the same story. By the way, he was a person of color as well. That can't be a coincidence!!nnThe worst

This is my 5th rental from Enterprise. Everyone there is so friendly and accommodating to your every need. Two different times I called because I wanted to keep the rental an extra day or two and as long as I return the vehicle before a certain time I wasn't even charged for the extra time. My family and I will be traveling again Christmastime and I plan to rent from Enterprise.

Awesome services very good sales rep. The people are very friendly and helpful. Not enough cars to chose from, that is probably because it is a satellite location. Awesome service and management team.

This was the first time I used this location in awhile. The staff were nice and I didn't have to wait too long for my car. My only complaint is that they tried to cover up cigarette odor by some kind of spray. After the car was closed up for a few hours, it wreaked of cigarettes and stunk the entire week of our vacation. That is simply a smell I cannot tolerate plus it makes allergies worse. I didn't want to leave my clothes in the car long for fear the smell would get into them. We drove with the windows open a bit but it didn't help. These rentals cost too much to have to put up with that -- not to mention the fact that smoking is not allowed in these vehicles.

Whether you are planning a covid safe road trip, had an accident, or just wanting to rent a ride for the weekend, finding the best car rental company can be a challenge. Look no further, call Enterprise Rent- A- Car and ask for Michael Lafferty. He is extremely professional and he answered all my questions and concerns.