Avis Car Rental

I had the best experience here! I had an important family trip planned and when my own car let me down, Victor and Debra make sure I was in a car that matched my needs- last minute too. I am forever grateful for their help and kindness. I had an exceptional experience and I’ll always come here for future service. Thank you so much!!

Great location to book your vehicle. Always received good cars and the staff is very helpful. We’ve booked a car from here almost 4 weekends in a row and will continue to go here. Virgil was very patient and helped us out when we needed. Victor is also really helpful whenever we go.

Victor is a hero. We’d rented a vehicle to go out of state. Vic spun us a great deal from the beginning and got us exactly the vehicle we needed. Unfortunately the vehicles electronics malfunctioned a couple of hours into our drive (common problem in this 2020 model) and we had to switch it at another Avis while out of state. Let me tell you, the difference in customer service between Victor’s Avis and the others I had to go to was night and day. The agents at other locations did everything they could to make us go away without really caring or trying very hard to solve our problem, meanwhile we were stranded and burning vacation time. At the end of our trip, when we returned the car to Victor, he took the time to genuinely ask about our trip and was actually troubled when he heard of our bad experience. He went out of his way to do what he could to make it right and, despite our misfortune, we left feeling good. Victor is a stand-up guy and I highly recommend him for your rental needs! He looked out for us and I bet he’ll do the same for you.

If I could have given a negative star, I would. I was interested in buying a 2019 Toyota Camry from them and schedule an appointment to look at the car. When I arrived to look at the car, the person at the front desk said my appointment was cancelled without my knowledge. I called the representative that scheduled my appointment multiple times with no reply. I contacted the Avis customer service and they said that they left me a voicemail saying it was cancelled because it was moved out of state, but I never received any calls, emails, or voicemails from anyone. Do not try and buy a car from here because they will just waste your time.

Really great costumer service, I highly recommend them and I’ll make sure to rent from them again ud83dudc4c