Enterprise Rent-A-Car

I was planning my trip for months. We needed a rental to get to the Amtrak station. Our train departed at 7:28, and the Enterprise drop off location didn't open until 7:30. I called to make sure I could drop our car off before they opened, and they assured me I could leave the car and drop the keys off. We got there two hours early only to find the lot was blocked off, and there was no key box. I drove to two other locations to the same situation. We finally got to the point where we had 20 minutes before our train departed, so I called an Uber and asked a gas station manager across the street from an Enterprise location if I could leave the keys with him. He asked me to park the car on the side of the road. At this point, I was panicking as missing our bus would ruin our entire trip. I backed out and hit the rear view mirror of a gentleman behind me. Had the initial Enterprise employee been honest about the key drop off box, I would have made other arrangements, thus avoiding all this unnecessary stress. When I spoke with a supervisor, they said they would not work with me on the damages.

The man that helped me that day was nothing short of awesome. He made it so easy and fast and was so nice!! Will definitely use that enterprise again because of him

I love Enterprise, staff always friendly and cars are always clean. Easy to contact the location I rent from .

Quick and easy to rent a car with. Car was clean and drove great for my trip. I was given an upgrade as well for free. When i needed to keep car an extra day, it was no problem. Great service. Will return.

I had a very nice experience and the vehicle was very nice and clean all around wouldn't be afraid to use this service again!!