Enterprise Rent-A-Car

I was a bit disappointed , I spoke with the manager a few time trying to reserve a Pickup truck at 28.00 per day. First the website said they had it but the manager said they didn't, he offered to look for one. Later that day /i called back he said he had not found one yet, but he would offer me a mini van or an SUV at that price, reluctantly I agreed to the mini van. I called before I went to pick it up and the manager said he had just gotten a truck in so I asked him to hold it for me and I would be there within 30 minutes. When I arrived he had a worker take me to the lot to show me a 15 passenger van which i never asked about then an Equinox which was too small the a Mini Van that had just came in as well. When I asked if he would honor the price of the truck he sad No I only said I would look for a truck for you, I then said well then what about the one that just came in? He said no because it had to be serviced! I felt I had been lied to and was only able to rent what he wanted to rent me! And for more money! I will never use this location again. The young man who actually waited on me was very nice but the Manager in my opinion should never deal with the public! No people skills and not a man of his word!

The store I worked with was very courteous and gave me a ride home after my rental period. I would have preferred to talk directly with that store vs the call center when reserving my car. But, aside from that, the experience was seamless, even when I had to extend my rental period in the middle of my experience. Thanks, Enterprise, for making the process simple.

Easy to get the paperwork done and pick up the car. However, it wasn't the car we wanted or expected. We requested a Cadillac or something comparable but were given the choice of a Mazda CX9 or a Dodge Charger. We were told the 2020 Mazda was the best ride. Our 6 year old Ford Explorer with 123k miles would've done better. It was a decent vehicle, but not at all what we wanted for the trip. Just tell us up front you cannot accommodate our needs.

This Enterprise location does wonderful business. I’ve been coming here for the past couple of months and have had exceptional service every single time. The staff is very accommodating and knowledgeable. Great selection of vehicles. We always get treated with the upmost respect here. If I could give this location 10 stars I would! Highly recommend.

Very quick service and they were super accommodating due to the storm that hit. I wasn’t able to return the car on time because of the downed power lines on highway 17, but they didn’t charge me extra. I would definitely recommend and use again if needed.