Avis Car Rental

I had to postpone this rental for my dad's out of state funeral in April and then change dates and airports for this trip again after United changed flights on me last minute. Avis went above and beyond to make these changes easy for me during a sad, stressful time. Thank you Avis! I will remember this great service in years to come. I had terrible customer service during Covid 19 from hotels.com so I really appreciate how Avis treated me.

When I arrived at a is in the airport I specifically asked the employee is my amazon rewards was on there. She said yes it. Here it is a week later and still havnt received my rewards through my Amazon account. This isn't the first time I have had this problem! I have spend alotbof money by renting and this really just upsets me!

This is my first time renting from Avis Fargo but have always been happy with my cars at other locations. The car I picked up was absolutely filthy. My fault for not checking before driving away but it was a bit shocking what we found in backseat:nA condom wrappernWhat looked like half a bag of chip crumbs emptied on the floornwater bottlesnlots of mudnstrawsnchapsticknList goes on.nThe entire care was also very dusty. This leads me to my most pressing point. Avis corporate sent an email regarding their cleaning procedures during the COVID pandemic that would be implemented. Clearly the Fargo Avis location is NOT CLEANING OR DISINFECTING CARS.

Both rental and return were extremely easy, and staff was most helpful. As I was traveling with a husband who is in w wheelchair, your rep went to get the car for us and pulled it u to the front door...extra special service and much appreciated.

We were running late and the rental office had closed, another office was able to fulfill our rental agreement