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Hertz

1158 Newfield St, Middletown, CT 06457, USA

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Detailed Information

Place Types Car rental
Address 1158 Newfield St, Middletown, CT 06457, USA
Coordinate 41.590329,-72.6750388
Website http://www.hertz.com/rentacar/location/unitedstates/connecticut
Rating 3.3
Compound Code H8RF+4X Middletown, CT, USA

Openning hours

Monday 7:30 AM – 6:00 PM
Tuesday 7:30 AM – 6:00 PM
Wednesday 7:30 AM – 6:00 PM
Thursday 7:30 AM – 6:00 PM
Friday 7:30 AM – 6:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed

Photos

Reviews

Laurel Lovely (03/12/2020)

Terrible customer service! I do not recommend this business!

Janet Burak (07/12/2019)

Wish I could give a zero. We are Gold Card members, and have been for decades. Had a reservation a month or more in advance at the Middletown location. Called two days before the pickup to confirm the reservation, The morning of the pickup, received a phone call from the location that there was no care available, as apparently some had not yet been returned. Was told that we would get a call when a car was available. NEVER received a call. The 800 number put us in touch with the Newport location. Same story, same promise. NEVER received a call, and when we called at 1pm (for what was originally a 10:30am pickup), there was still no car available. Outrageous!!! We will NEVER rent from Hertz again.

James Hawley Tallmadge (02/14/2019)

I'd like to commend one of their employees named Nick. He picked me up at another shop with the vehicle I was to rent. At that place I was told that my insurance did not fully cover the rental, but at Hertz with Nick's guidance I was actually upgraded to a larger vehicle without the offer of extra insurance out of my pocket to cover any possible damages and the rental was fully covered no out-of-pocket costs. The whole process took a matter of minutes. In fact I tried to make a cup of coffee with the single cup coffee machine and was out of there before it was ready.

Gregg Fitchett (09/17/2019)

Wonderful staff, nice quiet Fusion hybrid car for a great price. Will rent here again.

Amanda Nicole (07/05/2019)

ifnI could give them zero stars I would.nHorrible customer service, do notnTry to please customer at all. Do not keep their word, specifically the one kid who works in there. Does not try to work with customer. I am in a vehicle I do notnLike or want and I toldnHim the day he rented it to me. His response was we can get u out in a couple days. I call 3 days later. His response now is we’re booked all weekend. I don’t have anything. Not tryingnTo find me another car to switch into. Nothing. HorriblenCustomer service and will never come here again or give this horrible company money. My insurance is paying them and they still can’t suite what is best for customer!! Do not comenTo hertz!!!

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