Enterprise Rent-A-Car

It went well

Horrible. Car was filthy and smelled of smoke. I came hone and had to clean the entire car and spray it. Even after that I couldn’t rid of the smell. Finally after 3 days it became tolerable.nMy kids literally got sick from driving in the car. I told the store, spoke to a John who was going to “do something for me@ and not heard back. Wouldn’t rent from that branch again.

I was pleased with the service at Enterprise. I rented a car and asked for a compact. As they had no compacts available I was given a smaller car, a Sentra. I was happy with the car. A woman came out of the office to speak with me when I first rented the car. As I haven't rented a car in quite a while I was surprised by the changes. During the time while I had the rented car I was able to call their office and my questions were answered. I was able to turn in the rented car at the car dealership where I had made arrangements to get car to purchase. I had had a car accident with my own car prior to renting from Enterprise. A gentleman from Enterprise came and picked up the car. They were located close to each other. It was an uncomplicated process! I would recommend Enterprise!

Nice enough staff but poor listeners.nHad to wipe all the dirt off the exterior of car upon pick to determine if there were any dings/dents. I requested the car be washed before I returned to retrieve it later that evening.nIt never happened. Car never left the spot it was left in. And, how would they complete this work if I had the keys? Why assure me otherwise?nEven better, how about handing over a clean vehicle to begin with?

Rented a car because mine is in the shop and the drive shaft got stuck on drive on a Saturday night. I teach a class on sundays so I needed to borrow a neighbors to make it and enterprise couldn’t help me until Monday unless I drove 2 hours to an airport. Just awful.