Enterprise Rent-A-Car

I recently rented a car from Enterprise here in Warren. I dealt with a young man Joe Pintagaro (spelling?) He was an absolute delight to do business with. Very personable and charming. They delivered the vehicle to my house out in the country and it was a nice Nissan Rogue similar to what I was used to driving. Was very pleased with it. I hope Enterprise knows what a valuable employee they have in you Joe. Thank-you so much!

Enterprise team in Warren, PA was outstanding, as we have come to expect from Enterprise. Incredibly cheerful, respectful, helpful, and accommodating, as always. Once again, another free upgrade was very useful for our needs. We appreciated the email and phone contact ahead of time. Enterprise continues to be our preferred car rental agency year-after-year. Thank you, Enterprise!

Quick in and out. Very pleasant.

I booked a car over the phone because mine was in the shop. They called me as I was walking down to say they didn't actually have any cars because another location asked for there three, so they sent theirs away. Could they call to see if Jamestown had any they could get? No. They told me, knowing that I was on foot, that I'd have to call Jamestown and check myself (and figure out how to get there on my own). Why do they bother to advertise they'll pick you up? They won't even guarantee you the vehicle you reserved and they won't help you get a vehicle when they give it away out from underneath you. This is the second time they've done this to me. Luckily, Means had a vehicle or I'd be SOL. Than you Means for rescuing me when the Warren Enterprise left me high and dry. Again.

Made a car rental reservation online, it was successful, got a confirmation number and everything. The day before my trip (I planned a hotel stay and flight based on this rental), Warren Enterprise called me and said they didn’t have any vehicles.nI desperately called Jamestown Enterprise, thinking it was better to call instead of go online. The guy booked me a car and said to come pick it up at 3:30. On my way TO Jamestown, a different representative called me and said they actually didn’t have any vehicles available.nNot blaming this on the employees I talked to, but FIX your booking system, Enterprise. Wish I could give negative stars.