Enterprise Rent-A-Car

Outstanding warm courteous service at this location from every staff member I have ever encountered, every time I've physically been at the branch and over the phone as well. Everyone makes you feel comfortable and welcome. I'm not sure if Deala is still the Branch Manager here (I haven't been in for a few months and the review is late), but it's evident that she leads by example, works just as hard as everyone else, and is a great Leader for her team!

The staff provides great service at the Easton, PA location. Your business is valued and they want all customers to be happy. This is why we gave rented numerous vehicles from this location over the past 2 years and will continue to in the future.

The rental itself was great, loved driving a newer car and it met my needs. Unfortunately, I did forget a beach hat inside the Jeep. I called the next day only to be told they could not find it, and it wasn’t inside the vehicle. That’s really upsetting because it was in there. I saw it and told myself to grab it but forgot. Sure the hat was a few dollars but it’s the principal. Why wasn’t the hat put into lost and found? I’m positive it was there. That’s why I did not give them a 4-5 star. It’s about principle and honesty.

Enterprise did a terrific job of making the car rental process incredibly easy. A representative met us at the door with a properly worn mask. We then inspected the outside and inside of the vehicle together. At that point she took down on all the important info she needed on a tablet and ran my credit card through on the same device. All in all, it took a total of 10 minutes before we pulled out of the lot and were on our way.

I usually get great service but, I am not to sure of the workers they have now t hey are not as pleasant as they once were meaning that I rent at least 2 to 3 times every other month. The service and some vehicles just could have been better.