Enterprise Rent-A-Car

The whole process of checking in and out a vehicle was simple. The car was good on gas and we didn't have any issues. We paid a small fee for roadside assistance that we never had to use. Having it though, gave us a peace of mind. I appreciate the customer service we received from Adam at the Pullman, Washington location. He's a keeper!

I give enterprise a 5 star..they always deliver and they never disappoint. Every time I rent from them I’m always impressed. I have referred many of my friends and family to enterprise. They are the place you go when you need a carud83dude01

We worked with Jay today and He was very kind and was patient as we got a rental car today. We asked for more windshield wiper fluid and they were very quick to fill it up. He went the extra mile to show us a few cars. It was a quick process, thank you Jay

My insurance company recently reserved me a car rental through Enterprise following an automobile accident and overall my experience was fair. When I picked up the rental everything went smoothly...the staff were friendly, helpful, and professional. In addition, they assured me the car had been completely sanitized as a result of COVID-19 (which I greatly appreciated).nnWhen I returned home with the rental I noticed a few ants crawling on the outside of the vehicle and also on the inside of the floorboard. I really didn't think anything of it, I figured the previous renters left crumbs which attracted the ants. But just a few short hours later the outside of the car was covered in ants and the inside was also covered. Needless to say, I drove to work with ants crawling all over me.nnThe following morning I called Enterprise and spoke with Brian who was extremely help! He drove from Pullman to Moscow and dropped a new rental off at my home. He seemed a little shocked by the entire situation and said he had never seen anything like it. The second rental had no problems!nnI only dealt with Brian and each time I spoke with him he was professional and kind. The events surrounding my need for a rental were a bit stressful and he made dealing with my auto insurance company easy. It was nice to have him communicate with me throughout the process. Minus the creepy crawlers, I would recommend Enterprise and would rent with them again.

They did me a huge favor and truly helped me out, I wasn't sure what I was getting myself into but was amazing how well they respected my situation and really needed a car for the weekend to go and make a run to Great Falls. My weekend may not have gone to plan but I'm truly grateful for them especially since they easily didn't have to go out of there way for me thank you guys and lady it was very appreciated.