Hertz

I'm only giving a star to post this. I made a reservation with this location. The morning of this reservation I called the office to check on the price for the hold on the car and to confirm what type of cards they accepted. I spoke with Lisa and I was 1st asked if my reservation was for the airport and I said no that isn't my reservation. Then I was told there was a $200 hold plus the price of the car and that a card with a Visa, Mastercard logo would be ok. I specifically said ok so it doesn't have to be a major credit card? The answer was as long as there's a logo it was ok. I arrived at the location 20 minutes later and was greeted by the Manager. He asked for my cards and I hand them over, only to be told they can't accept a debit card only major credit cards and how he has been the Manager there for years and is certain that they only accept credit. I make him aware that I JUST spoke to LISA and was told it didn't have to be a major credit card. So LISA walks out from the back office and the Manager ask her to explain and what does LISA do she LIES to my face and tells my she never said it. Not sure what the issue was to where she felt the need to lie but it will be investigated. This was a waste of my time and call only to get the wrong information and and wrong reservation told to me. 1st and last experience at this location. Holiday plans ruined. Thanks LISA!!

I had a great experience renting a large suv to take our daughter to college. The staff made sure sure I was comfortable with the vehicle before departure and happy with my experience upon my return. The location was very convenient.

Ryan at this Hertz location should be looked at for an upper management position with Hertz Headquarters he did a fantastic job with customer service, cleaning the vehicle and up-selling me. Thank you Ryan!

Painless rental process and extremely helpful manager.

Rainy day, needed a car because my car was in the shop, door was locked, another customer was waiting outside, no sign that they were out or coming back soon.