Dollar Car Rental

Easy in, easy out. Reasonable rates and quality, clean vehicle. Thanks to the kind lady at the Pittsburgh airport service desk.

Absolutely terrible customer service. My rental total was supposed to be $247.00 including taxes and fees. After checking my card once the trip was over I found out they charged me $200 more and then would not explain to me why my price doubled. I've called customer service multiple times only to be spoken down to and treated as a liar. Save yourself a ton of trouble and DO NOT rent from this company even if it's the only car left on the planet.

Terrible service. Very ignorant people that work the desk. I will NEVER reserve a car from them again.

Not at all satisfied with dollar car rental, at least in Pgh. Pa. We picked up a car later weds June 17th 20 and returned the car sat June 20th. No one was at the dollar car kiosk or office when we picked it up and no one was there to represent dollar when we dropped it off in same location, pgh intl' airport. Now 4 days and I don't know how many calls later, our account is still being charged a security fee equal to that of the original rental. Granted, they are pending charges but they are still charges for a car we returned the day we were supposed to and contracted to do so. One person, one woman, Barbara, from customer service was the only one we've dealt with who made any headway at all with the situation. Oh, last evening my wife got a call insinuating that we need to return the car. Maybe if you ppl. Actually had human representation in your kiosk you would know that the car was returned where and when it was supposed to be. Luckily I took a time stamped photo of the dash showing the mileage and fuel level, which also show exact geographic location of the car when it was returned. I just hope I never have to use dollar again!

So mad!! Never again!! Rented a car yesterday, finally had a chance to look at receipt. Fuel charge was not explained to me properly. Never told there was a fee for additional driver. Called 800#. Told I had to go back to where I rented the car. Asked for a direct #, told there was not one I could call. I’m here on business I don’t have time to go to the airport. Never had this issues with other car rental companies. Look at your receipt!! Don’t recommend this car rental