Enterprise Rent-A-Car

I reserved a small SUV . They showed up with a Jeep Wrangler . In my younger days I'd have jumped on that but have a wife with some mobility issues . All they had was a sedan which is not what I had reserved . Was given a discount on my rental but still not overly satisfied with my experience . Not the first time this has happened . Will most likely look elsewhere next time .

Easy pickup and dropoff. The website could use a refresh. Made the reservation online about midnight and received a call the next morning with a time when the car would be ready for pickup. Very courteous.

Horrible servicenlate with a car 45 minutes and gave me a scheduled appointment for 11:30. They did not want to compromise and upgrade the vehicle that our insurance was paying for we had to pay out off pocket the difference. After explaining their disinfecting process of the vehicle’s (which was very impressive and extensive) The car was not ready they wanted us to wait another 10 minutes while they cleaned out a vehicle that someone just pulled int the parking lot. There was no way I was going to take that car and I’ll never go back

Young staff at Verona PA location were very friendly and professional. Gave me an unsolicited upgrade that turned out to be very helpful to me. A completely pleasant experience--I know these folks work hard to deliver that.

The vehicle was clean. I was surprised that it only had a quarter tank of gas. I needed the car for an extra day and was charge immediately. I am still waiting for my deposit to be reimbursed. I got a call that everything checked out so what is the hold up?