Hertz

Great service and friendly staff.

Friendly service. They had my car ready once I arrived to pick it up. The car was clean and nice. I recommend this place.

This has been a terrible experience! We rented the car at Sea-Tac to drop it at the Herz Mt. Vernon, WA location. The vehicle was dropped off on April 30, one day earlier than it was due. Hertz still has not reported this car turned in and we can’t reach anyone at this location. And Hertz keeps charging $100 to my credit card every day.nnWe’ve left several voicemails at this location with no return calls and now their VM box is full. I’ve called Hertz Customer Service three times and all they will tell me is they can send an email to the location to close the contract. They won’t give me a name of a manager and won’t send me an email to confirm my conversations.nnNoone at the location could close out the rental and we were told by a woman named Zina, (sp) she was on her way out the door but would make sure the rental was closed. I have rented vehicles from Hertz for years and never been treated so poorly.

We received excellent service from Jayson at Hertz, Mt Vernon, WA 98273. We had picked up a SUV in Seattle that was more like a small truck (Toyota 4runner) but they were understaffed and we couldn't swap. We found this Hertz office in Mt Vernon and Jayson couldn't be more accommodating. He had a Chevrolet Equinox that had just been returned from a rental but was too dirty to rent out so he told us to go for a coffee and he would immediately set to cleaning it. We came back from the coffee just as he was finishing and we were on our way 10 minutes later. Thanks Jayson!!!

They are very good and I got a decent rental car there while my car was in the autobody shop for repairs. They're in the same office as Fix Auto in Mount Vernon so it's convenient to use their car rental service while getting autobody work done at Fix Auto.