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Payless Car Rental

2500 National Avenue Parking Garage, A, Arlington, VA 22202, USA

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Detailed Information

Place Types Car rental
Address 2500 National Avenue Parking Garage, A, Arlington, VA 22202, USA
Coordinate 38.85039,-77.04474
Website https://www.paylesscar.com/en/locations/us/va/arlington/dca
Rating 2.3
Compound Code VX24+54 Arlington, Virginia, Un

Openning hours

Monday 7:00 AM – 10:00 PM
Tuesday 7:00 AM – 10:00 PM
Wednesday 7:00 AM – 10:00 PM
Thursday 7:00 AM – 10:00 PM
Friday 7:00 AM – 10:00 PM
Saturday 7:00 AM – 10:00 PM
Sunday 7:00 AM – 10:00 PM

Photos

Reviews

Ariel Sayre (10/21/2020)

Nice car, clean, quick service. However, they make their bills very confusing and they tacked on all these extra charges that I did not agree to. I had to call and now there’s an open case to review it. Kind of a headache.nnUPDATE (10/6): Removing a star. I have kept following up with customer service but have not heard back. I was overcharged by at least $70. It ended up being $200 to rent a car for 24 hours. Jeez. And now a headache to get their bill reconciled (there are multiple charges that are not explained). I will not be using Payless again.nnUPDATE (10/21): Removing another star. I have not heard back from Payless so I had to call them. Their customer service rep was rude and wouldn't really answer my question about what a specific fee was for (she just kept saying it was included). So annoying. They also said they didn't have my email on file even though I have been emailing them with my case number and rental agreement, like I was told. Terrible customer service.

Tiffany J (12/31/2020)

I just want to start off by saying this is the worse car rental company I’ve ever used. The woman who did my reservation completely disregarded everything I said I wanted and now I have multiple charges on my credit card which I think is ridiculous. Their customer service is joke and don’t help with ANYTHING. I will NEVER use payless again.

Mohammad Asim (04/02/2021)

Nice and new cars thank you avis

Hamayoun Shirzai (04/11/2021)

Look at the tire. How you guys rent this to someone?

Jeremy Hager (02/08/2020)

Took quite a while to pick up my rental, which isn't too bad but could have been smoother. My rental is for work travel and I was told that since it is over 30 days, all I simply had to do was to call the company and inform them of the mileage on the vehicle. I have literally called on 6 separate occasions and still was unable to have anyone assist me. The only alternate option would be for me to drive 1 hour back to the airport to have a technician visually look at the odometer and extend the rental for 1 week. I just noticed this morning that I have a $300 dollar charge on my credit card for 1 week rental.

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