Map
Detailed Information
- Place Types Car rental
- Address 2500 National Avenue, Terminal Garage A, Arlington, VA 22202, USA
- Coordinate 38.8503854,-77.0447732
- Website https://www.alamo.com/en/car-rental-locations/us/va/washington-
- Rating 4.1
- Compound Code VX24+53 Arlington, Virginia, Un
Openning hours
- Monday 7:00 AM – 12:00 AM
- Tuesday 7:00 AM – 12:00 AM
- Wednesday 7:00 AM – 12:00 AM
- Thursday 7:00 AM – 12:00 AM
- Friday 7:00 AM – 12:00 AM
- Saturday 7:00 AM – 12:00 AM
- Sunday 7:00 AM – 12:00 AM
Photos
Reviews
Their car died on us! So we called customer service and requested help. We were redirected several times until someone told us they couldn’t tow it today maybe tomorrow. It was stuck in a parking garage because we were out to dinner when this all happened. We were then told to get an Uber to the airport by a different customer service rep. We were reassured all extra expenses would be reimbursed. Upon arriving at the rental returns we were told that none of the expenses would be reimbursed. After arguing about it only part of the expenses were reimbursed, about half. Not only were we down a rental for a whole 24 hours, we still had to pay for it! We spent our whole evening trying to get a new car. The only positive side was the tow truck driver was super nice. But he isn’t actually affiliated with Alamo.
Always a pleasure! Everyone always so pleasant to interact with. Especially helpful when I had to call the extend my rental. Wouldn't rent with any other company. Looking forward to our next trip.
Overcharged credit card, do not pre pay online. The price reflected on the website is not consistent with the actual payment when processed. They charged my credit card $101 dollars for extra fees. Please beware
Horrible customer service by Abu (exit guest) and by their station manager, Brian. I flew in from California to pick up my niece and I've been at the airport for over an hour trying to figure things out with Alamo but all they care about is getting their paycheck, they don't give a DAMN about the customer. Glad to say this will probably be my only trip to DC so I won't have to deal with them again but they have managed to make this trip as bad as can be.
Little pricy but best service & amazing brand new cars!
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