Dollar Car Rental

If i could give ZERO stars i absolutely would. I will never rent from them again. First off they charged me $201 for a 2 day rental. That was fine. When i asked to extend it for a day they told me it would be an additional $150. I was not ok with the $150 for an extra day but circumstances at the time left me no choice. However once i returned the vehicle literally 38 minutes past the scheduled time they charged my card $871 and some change. Saying it was a late fee applied, failure to call and extend rental, and some other made up fees that i can’t really remember... after speaking to the manager Emily, who refused to give me her last name, i was so livid because she told me the representative i had spoke to the day before was in an Oklahoma reservation center and they had no way of contacting that call center to confirm what i was telling them. She said it was the best rate available. Basically i had to pay or else. Now, do the math...$201 for the pick up. $200 holder on my card for deposit. And $871 charge once returned. I had the vehicle from March 6 9:30am until March 10 5:02pm...FOUR days...they told me it was considered a weeks rental. So that’s literally $1271 for 4 days because i have yet to receive a deposit back. I will NEVER rent from here again. I should have known better to rent from a company that’s filed bankruptcy. Lesson learned!!!

I will never use them again. I reserved a car for 3 days and when I arrived the lady realized that my license had expired. Due to everything that is going on right now I apologized because I hadn't even noticed and she was very nice about it. Then I realized they charged me the whole rate for a car I never got. I would understand a cancellation fee but not the entire fee. I'm done with them

If I could give a negative review they would get it! First off I rented a car for the weekend and and was charged $292.99. I called and extended the rental for one day which was a Monday and they charged my card another 571.89 and I still have not recieved my security deposit of 435. So do the math for a 4 day rental I paid over 1100 so yeah if you value you hard earned money do not do business with these people. When I called them they said that was the best available rate for a Monday 571.89. For a days rental not including the security deposit and there wasn’t anything they could do and they could not return my money. What about the security deposit? What a joke

The guy working there on 4/4/21 at 9:30am was rude an unhelpful

Check your credit card statement they billed my card an additional $511.00 called multiple times put on hold for hours and disconnected several times couldn't get an answer from them concerning the additional charges will not be using Dollar again I don't do business with thieves