Map
Detailed Information
- Place Types Car rental
- Address 4800 Jackson Ave SE # 3, Port Orchard, WA 98366, USA
- Coordinate 47.505386,-122.611007
- Website https://www.enterprise.com/en/car-rental/locations/us/wa/port-o
- Rating 4.2
- Compound Code G94Q+5H Port Orchard, WA, USA
Photos
Reviews
The local enterprise rental office did an awesome job. The price was reasonable, service was good, contacts with representatives superb, and it was overall a good experience. They picked up my retnal car at the body shop, so I didn't 4even have to return it. The car was clean, and I even got an upgrade. I also took this opportunity to join the rewards plan.
Worst rental experience ever. Tried to get them to pick me up. They couldn't. Tried to get them to take me home. They couldn't. I will never use Enterprise again. False advertising. Sorely disappointed.
My husband and I were taking a trip across state, and had only traveled 100 miles, and the engine warning light came on. We called the Enterprise office and was instructed to take the car to the nearest Enterprise, which we did. We were given a replacement and had a wonderful trip without any further problems.
The customer service at the port orchard Washington location was fair. They didn’t give specific return instructions. I’m responsible to know the rules and I should have asked. I rented for 4 days, paid way too much. Rented on a Friday. Drive away from store at near 4 pm. So by my math that means the car gets returned Tuesday by 4 pm. Well I was late returning the car. Was brought back at 11 pm was caught in a bad traffic accident on interstate 5 and they were closed by the time I thought to call so I went online to see if there was a way to pay for another day and keep the car till the next day but couldn’t figure out how to do it or it’s not an option I’m not sure but I was seven hours late and they took 90 of my $200 deposit. Which is almost 3 times the cost per day. I returned the vehicle spot less like the way I received it and gas was full. $90 I feel is not fare but I guess lesson learned. So this is a bad review. I gave you two stars solely on the quality of the car. The Nissan Altima is nice and I enjoyed driving it. But everything else was bogus.
A well established streamlined experience that had me driving away in under 10 minutes.
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