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Hertz

1230 N Link St, Palestine, TX 75803, USA

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Detailed Information

Place Types Car rental
Address 1230 N Link St, Palestine, TX 75803, USA
Coordinate 31.773541,-95.629781
Website http://www.hertz.com/rentacar/location/unitedstates/texas/pales
Rating 3
Compound Code Q9FC+C3 Palestine, TX, USA

Openning hours

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Laura Lively (05/05/2020)

If I could give this place less than one star I most certainly would. We called ahead to verify their hours of business and showed up at approximately 3:45 p.m. The gentleman was obviously on his way out and extremely aggravated that we were there. In his hastiness we ended up getting home with a car that has no key fob. The best thing is roadside can't come until in the morning, so not only does Hertz have $644 of my money I am stranded. I've been on the phone for 3 hours and can't get anything done.

Ashley Chavez (10/08/2020)

I would rate 0 stars if that were an option. I live in Fairfield and had to drive about 45 minutes to pick up my reservation today. I made this reservation September 17th. I get to the location to be see a sign saying that this location has been closed since Sept. 26th. I NEVER received any sort of phone call or email stating that they would not be able to honor my reservation, even though they've held on to my personal information for the last three weeks. Upon calling their corporate number, I was basically told to pound sand. There was no thought to the inconvenience this is causing me, and no apology even offered. I now have to have someone drive me two hours away to pick up a vehicle from a different company. The careless indifference has caused someone who would be a loyal customer renting about a week almost every month to give someone else my money.

Christopher Posey (02/23/2019)

Absolutely horrible customer service with no regard! Had reservations today in which I made it to the Hertz in Palestine at 438pm. Hertz agent gone with note on door to call her. I called her and because it was close to 5 she didn't want to come back. Asked me when I made reservations then stated she didn't have any vehicles when the parking lot was full of rentals. Don't ever rent from this Hertz!

kerry yarbrough (10/27/2018)

A lot better this time great service friendly and courteous only thing was kinda slow only had one agent there when I came in and had a rush of people there

Anita Martin (11/26/2018)

Terrible experience!! Forgot to put gas in car, which was one quarter under where it was supposed to be, 73.00 charge!!! For one quarter tank when it only took 30.00 to fill it up!! Ok then charged me for Sunday when I returned it Saturday!! Then tells me I'll get my money back in 7 to 10 days!!! And gotta wait that long to get my deposit back!! I never recieved any contract for any terms, it is robbery to deal with this company.... lady was nice that is all, but no help to be had...rediculous....

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