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Alamo Rent A Car

1601 3rd Ave, Seattle, WA 98101, USA

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Detailed Information

Place Types Car rental
Address 1601 3rd Ave, Seattle, WA 98101, USA
Coordinate 47.6110215,-122.3394491
Website https://www.alamo.com/en_US/car-rental/locations/us/seac71-seat
Rating 4.1
Compound Code JM66+C6 Seattle, WA, USA

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Reviews

Janet Crace (09/27/2020)

Stay away from renting from Alamo at the Seattle airport! We rented a van from them because they had the best rates. Unfortunately when we returned the van they tried to say we damaged the vehicle! We did not and I said it had to be like that when we picked it up. I refused to sign the damage paper since it was like that when we rented. (It was missing the Chrysler logo) They told me it would be fine and we would not be charged. I asked for something in writing and was told I would not need it since there would be no charge. A huge LIE! I received a bill for $379 for something I DID NOT do! I will be reporting this to the BBB and calling to dispute this claim. I am furious with this company and the lack of customer service! If I could rate them a -10 I would. A complete bait and switch on the rental cost. I expect Alamo to fix this issue quickly and clear this false bill! Shameful Alamo!

David Hsu (07/30/2020)

Emily and Michael are as professional and courteous as they come... great location downtown, close to pike place. Most importantly, the mgmt and service was top notch and both Michael and Emily were extremely knowledgeable and informative with helping w my car selection and cleaning protocol and when I encountered and issue on the road they were extremely proactive and responsive with my issue and quickly help resolve it. Usually, rental companies never pick up..! They called me back right away. Have found my new local car rental for sure! Highly recommended!

Yunpeng Zhou (10/06/2020)

Rented at Alamo downtown Seattle:n1. Cigarette butt on the floor, which questions how much Alamo cleaned the car in this COVID timen2. Tire pressure warning light on when drive into the colder mountain arean3. Wind shield fluid warning light on after 2 usesn4. Arrived 2 hour late than the indicated booking time. The reserved car is gone. Had to upgrade with extra expensesn5. The recipient is friendlynWill not use their services in the future

Kristi Palmer (10/19/2020)

We just rented a car today and it was extremely dirty upon pickup. It was washed on the outside but the interior was never cleaned. Dirt, dust and food crumbs everywhere. Cookies/chips all over. I would think during a pandemic especially they would take extra measures to sanitize and clean the interior.

Rhona Jason Wahl (08/20/2020)

Our initial rental on the first day including check in was not a problem, Mike and Emily was great and friendly. We extended the rental for an additional day without a problem. When went to the location to request for an additional day Alamo representative from the same location on 3rd ave stated she would take care of it as we told her our grandkids were waiting. She acted as though she was completing the rental process, she told us the daily rental with a surprise of over $229 a day (we just need it locally”. She didn’t go out of her way to find a vehicle for us. Mind you, we went to this location while we were spending time with our grandkids twice just so they can physically see the car. Also, trying to call this location is a nightmare. Our time with our grandkids was ruined. Will not recommend to family.

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