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Hertz

925 Westlake Ave N, Seattle, WA 98109, USA

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Detailed Information

Place Types Car rental
Address 925 Westlake Ave N, Seattle, WA 98109, USA
Coordinate 47.6273291,-122.3404346
Website http://www.hertz.com/rentacar/location/unitedstates/washington/
Rating 2.1
Compound Code JMG5+WR Seattle, WA, USA

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Reviews

Magical Saturn (03/23/2019)

Sometimes when you read reviews you have to read them with a grain of salt. Maybe it isn’t as bad as people say. I wish this place were that case. The issues that we experienced here have been noted in other reviews that have gone back 2 years. Please save yourself and pick another hertz or another rental company. After an accident my insurance company hooked me up with hertz. After a confirmation call that they got my reservation from my insurance company I headed over to this location. Lunch hours are posted from 12 to 1. Great news however, we got there at 1:02. Maybe they aren’t back yet? Fast forward 40 minutes and nobody. I’m embarrassed we even waited 40 minutes because people came, saw nobody for 10 minutes, and then left. We were the suckers who assumed somebody would show up. This place has turned me off hertz for a rental car company of choice.

Maike Skwara (08/01/2019)

I had a good experience with picking our car up 3 days ago. Friendly service and great car. The office is a bit tricky to find: it's inside the Marriot Hotel. No signs outside, thats why -1 star instead of full rating

Manoj Aggarwal (12/31/2019)

Rental process was easy. No issues

Kevin Cole (12/29/2019)

Fast friendly service.

David Eggers (04/06/2019)

I think this is one of the first times I've ever written a review. I'l start by saying that the car was fine and everything was cheap.nnThe bad is that the tacked on an extra week of driving time for me and refused to refund it when the error was made. Receipts and evidence were provided but I was brushed off saying that the refund might take 2 weeks. This happened 3 times in a row. Refunds do not take a month.nnThe only way I was able to get them to fix it was to call the BBB of Seattle and file a charge back with my bank.nnI have no idea how they are not yet under investigation, it is honestly mind boggling. Pay the extra money to not have to deal with them, I have learned my lesson.

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